Privacy & Security Protocols

Privacy Policy

We respect your data privacy. Learn how TRIYAK collects, secures, and handles your personal and business information.

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Corporate Identity & Contacts

Corporate EntityTRIYAK Digital AgencyDPO: Bhavendra Singh
Office HeadquartersLa Foresta, Model TownJaipur, Rajasthan 302017
Corporate Phone+91 8233330508Mon - Sat, 9:00 AM - 7:00 PM
Official Emailprivacy@triyak.inDedicated to privacy concerns

1. Introduction

At TRIYAK Digital Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Indian data protection regulations. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect and process categories of information depending on our business interaction:

Personal Identity Data

First and last names, corporate email addresses, telephone numbers, and billing coordinates supplied when initiating consultation.

Technical Access Log Data

Internet Protocol (IP) addresses, device hardware identifiers, browser client definitions, cookie preference storage, and page click telemetry data.

Project & Business Data

Project design guidelines, specifications, API endpoints metadata, communication transcripts, and service preference history.

3. How We Use Your Information

Data collected by TRIYAK serves explicitly designated technical operations:

    Deploying and maintaining active web application projects.
    Communicating sprint reviews, deployments, and milestones.
    Settling invoices, processing payments, and executing transactions.
    Configuring API databases and custom AI employees.
    Analyzing web vitals to optimize site loading performance.
    Answering customer support tickets and legal notices.
    Blocking malicious cyber attacks and spam vectors.
    Meeting regional financial auditing requirements.

4. Information Sharing and Disclosure

TRIYAK enforces a strict **No-Sale Policy** regarding customer database records. We do not sell, trade, or rent personal data to advertisement brokers.

Disclosure to third parties occurs solely when:

  • We obtain your direct, explicit written approval.
  • It is required by Indian law enforcement or court order in Jaipur.
  • We engage vetted, HIPAA/GDPR-compliant hosting partners (like AWS, Vercel) necessary to compile/serve your site.

5. Data Security and Protection

We enforce multiple protective barriers to guard client directories:

AES-256 Encryption

Secure data state encapsulation both in transit and at rest.

Secure VPC Enclaves

AWS and Cloudflare proxies firewalling systems from malicious injection.

Vulnerability Audits

Periodic code dependencies verification checks.

DPO Access Governance

Restricted system file access limited to authorized project developers.

6. Data Retention and Deletion

We store personal files only for timelines essential to client contracts:

  • **Active Code Repositories**: Maintained during active engagement + 7 years for archive support.
  • **Server Access Logs**: Rotated and scrubbed every 90 days.
  • **Analytical Metrics**: Stored anonymously via Google Analytics for a maximum of 24 months.
  • **Right of Erasure**: You can request full purge of your databases at any time by contacting the DPO.

7. Your Data Protection Rights

Under GDPR and modern privacy standards, clients and site visitors retain strict rights over their data:

Right of Access: Request copies of all stored personal records.
Right of Rectification: Mandate correction of outdated metadata.
Right of Erasure: Request immediate scrubbing of database items.
Right to Restrict: Halt processing of specific campaign analytics.
Right to Object: Withdraw consent from active email newsletter queues.
Right of Portability: Mandate export of data in structured JSON format.

8. Cookies and Tracking Technologies

TRIYAK uses persistent cookie files to load custom themes and track dashboard sessions:

  • **Essential Cookies**: Required to authenticate panel logins and track state.
  • **Performance Analytics Cookies**: Track page load speeds and viewport statistics.
  • **Preference Settings**: Store user layout modifications.
  • You can deactivate active cookie files at any time via your individual browser parameters.

9. Third-Party Services

Our system links to external platforms to handle specific utilities:

Common third-party processors include **Google Analytics** (anonymous telemetry tracking) and **Razorpay/Stripe** (milestone payment gateway encryption). All engaged vendor integrations maintain compliant, independent privacy policies.

10. International Data Transfers

While our main database nodes reside securely in **India**, client data and website assets may be cached globally via content delivery networks (CDNs) to accelerate loading times.

11. Children's Privacy

TRIYAK services are directed at corporate entities and NGOs. We do not intentionally compile or track information from individuals under sixteen (16) years of age.

12. Changes to This Privacy Policy

We review this privacy protocol periodically. Modified documents are published immediately on this route, and significant revisions will be broadcast to contract clients via registered email parameters.

13. Contact Information

If you have questions about your stored data, security protocols, or would like to request file erasure:

Data Protection Officer: Bhavendra Singh

Primary email: privacy@triyak.in

Corporate line: +91 8233330508

Registered HQ: La Foresta, Model Town, Jaipur, Rajasthan 302017

14. Effective Date

This Privacy Policy is updated and effective as of May 23, 2026.

GDPR Compliant

Adhering to strict European data processing guidelines.

Data Encrypted

Secure transit and static storage pipelines.

Privacy Focused

We prioritize your data rights globally.

Need data clarifications?

Our Data Protection Officer can answer any inquiries about records access, analytical cookies, or server log purges.

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