Privacy Policy

1. Introduction

At TRIYAK Digital Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Indian data protection regulations. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information:

• • Name, email address, and phone number
• • Company name and job title
• • Billing and payment information
• • Project requirements and specifications

Technical Information:

• • IP address and device information
• • Browser type and version
• • Website usage data and analytics
• • Cookies and similar technologies

Business Information:

• • Project details and requirements
• • Communication records
• • Service preferences and feedback
• • Contract and agreement details

3. How We Use Your Information

We use your information for the following purposes:

• • Provide and improve our digital services
• • Communicate with you about projects and services
• • Process payments and manage billing
• • Send important updates and notifications
• • Provide customer support and assistance
• • Analyze website usage and improve user experience
• • Comply with legal obligations
• • Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With your explicit consent
• • To comply with legal requirements
• • To protect our rights and safety
• • With trusted service providers (under strict confidentiality)
• • In case of business transfer or merger

5. Data Security and Protection

We implement comprehensive security measures to protect your data:

• • Encryption of data in transit and at rest
• • Secure servers and cloud infrastructure
• • Regular security audits and updates
• • Access controls and authentication
• • Employee training on data protection
• • Incident response and breach notification

6. Data Retention and Deletion

We retain your information only as long as necessary:

• • Active client data: Duration of service + 7 years
• • Marketing communications: Until you unsubscribe
• • Website analytics: 2 years maximum
• • Legal compliance: As required by law
• • You can request data deletion at any time

7. Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

• • Right to access your personal data
• • Right to correct inaccurate data
• • Right to delete your data
• • Right to restrict processing
• • Right to data portability
• • Right to object to processing
• • Right to withdraw consent
• • Right to lodge complaints

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• • Essential cookies for website functionality
• • Analytics cookies to understand usage
• • Marketing cookies for personalized content
• • You can control cookie preferences in your browser
• • Third-party cookies are clearly disclosed

9. Third-Party Services

We may use third-party services that collect information:

• • Google Analytics for website analytics
• • Payment processors for secure transactions
• • Cloud hosting providers for data storage
• • Communication tools for client support
• • All third parties are GDPR compliant

10. International Data Transfers

Your data may be transferred internationally:

• • Primary data storage in India
• • Some services may use global cloud infrastructure
• • All transfers comply with data protection laws
• • Adequate safeguards are implemented
• • You are notified of any significant transfers

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically:

• • Changes will be posted on this page
• • Significant changes will be communicated via email
• • Continued use constitutes acceptance of updates
• • Previous versions available upon request
• • Effective date will be updated accordingly

13. Contact Information

For privacy-related questions or concerns, contact us:

14. Effective Date

This Privacy Policy is effective as of August 19, 2025 and supersedes all previous versions.